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Quiq and Carahsoft Team Up to Bring AI to the Public Sector
Strategic Agreement Makes Quiq AI Solutions Accessible to Government Agencies, Improving Efficiency and Citizen Service
Editorial Team19 February 2025

 

Quiq and Carahsoft join forces to accelerate adoption of Agentic AI in the U.S. public sector. The collaboration will enable government agencies to improve citizen service through advanced AI solutions, ensuring safety, efficiency and scalability.

Key Points:

  • New Partnership: Carahsoft Becomes Quiq’s Public Sector Distributor.
  • Advanced Solutions: AI Studio, AI Agents, and AI Contact Center Available on Multiple Government Purchasing Platforms.
  • Improving Public Service: Omnichannel Automation and Support for Citizens and Agencies.
  • Security and Scalability: Government-Compliant AI Solutions with Real-Time Observability.

Quiq, a leader in agentic AI solutions for the public sector and education, announced a strategic partnership with Carahsoft Technology Corp., a leading distributor of government IT solutions. The agreement will see Carahsoft distribute Quiq’s innovative AI platforms through its network of resellers and major federal and state procurement contracts, including NASA SEWP V, ITES-SW2, NASPO ValuePoint and others. The partnership will provide government agencies with easy access to advanced citizen service automation and management tools, improving operational efficiency and reducing costs.

Mike Myer, CEO and founder of Quiq, emphasizes how integrating agentic AI into government processes is critical to optimizing public services by ensuring citizens have fast and effective interactions, whether through AI self-service or with the support of AI-assisted human agents. As advanced language model and generative AI technologies continue to evolve, Quiq has transformed its original digital messaging platform into a full-service AI Contact Center, with automation and personalized support across voice, email, and digital channels such as SMS, WhatsApp, Facebook Messenger, and Apple Messages for Business.

Michael Adams, Program Executive for AI Solutions at Carahsoft, highlights the importance of providing institutions with robust and scalable tools for AI adoption. Quiq AI Studio, with its intuitive, model-agnostic development environment, provides all the integrations and monitoring needed to securely manage the entire lifecycle of AI agents, ensuring transparency, control, and optimization of public resources.

Quiq’s AI solutions, including AI Studio and AI Contact Center, are now available through major government contracts managed by Carahsoft, including SEWP V (NNG15SC03B and NNG15SC27B), ITES-SW2 (W52P1J-20-D-0042), NASPO ValuePoint (AR2472), and others. Interested parties can contact Carahsoft by phone or email for details.

Quiq is recognized for its commitment to improving the citizen experience through cutting-edge AI solutions, adopted by local governments, education agencies, and public organizations such as the Louisiana Office of Student Financial Assistance, the City of Knoxville, and Texas A&M University. With advanced automation and analytics, Quiq helps the public sector modernize their services, ensuring efficiency, accessibility, and seamless interaction between AI and human agents.

Carahsoft’s AI portfolio encompasses a wide range of public sector solutions, from synthetic data generation to robotics, autonomous systems and generative AI, supporting government agencies in adopting advanced technologies to achieve their institutional goals. More details on Carahsoft’s AI solutions for government are available on the company’s official website.

This partnership marks a decisive step towards innovating public services, providing government agencies with reliable tools to improve citizen interaction through AI.